PRIVACY POLICY
Effective Date: September 12, 2025
1. DEFINITIONS
For the purposes of this Privacy Policy (the "Policy"):
- "Company", "We", "Us", or "Our" refers to Celest Trading Limited, a company registered in Hong Kong.
- "User", "You", or "Your" refers to any individual or entity that accesses, downloads, installs, or uses the games, websites, applications, software, services, and related content provided by Us (collectively, the "Service").
- "User Agreement" refers to our terms of service available at [LINK TO USER AGREEMENT].
2. INTRODUCTION
2.1 Commitment. We respect Your privacy and are committed to protecting Your personal data. This Policy explains how We collect, use, store, disclose, and safeguard Your information when You use Our Service.
2.2 Acceptance. By accessing or using the Service, You acknowledge that You have read, understood, and fully agree to the data practices described in this Policy. If You do not agree, You must immediately cease using the Service.
2.3 Compliance. We are committed to complying with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) of the European Union, the California Consumer Privacy Act (CCPA), and local data protection laws in the regions where Our Service is provided.
3. INFORMATION WE COLLECT
We only collect personal information that is necessary for providing Our Service, improving user experience, and complying with legal obligations.
3.1 Information You Provide Directly
When You register an account, use specific features, or contact Us, You may voluntarily provide:
- Account Details: Username, email address, password (encrypted), date of birth (for age verification), and profile picture.
- Payment Information: If You make in-game purchases, We collect transaction-related information through authorized third-party payment processors (e.g., Apple, Google). We do not store full payment card details on Our servers.
- Communications: Content and contact information provided when You contact Our customer support.
- User-Generated Content: Content You upload or share in-game (e.g., chat messages, custom characters), subject to moderation.
3.2 Information Collected Automatically
When You use the Service, We may automatically collect:
- Device Information: Device model, operating system version, unique device identifiers (e.g., IDFA, GAID, IMEI), and hardware configuration.
- Usage Data: Play time, game progress, in-game actions, features used, crash logs, login/logout times, and frequency of use.
- Network Information: IP address, approximate location (based on IP or device settings), network type, and network provider.
- Cookies & Similar Technologies: We use cookies, web beacons, local storage, and analytics SDKs to collect usage habits. For users in the EEA/UK, we will seek Your consent before placing non-essential cookies.
3.3 Information from Third Parties
- Platform & Social Media Data: If You log in via third-party platforms (e.g., Apple Game Center, Google Play Games, Facebook), We collect basic profile information authorized by You.
- Analytics & Marketing Partners: Third-party partners may provide Us with aggregated or pseudonymized user behavior data to help improve Our Service and measure ad performance.
3.4 Children's Information
We do not knowingly collect personal information from children under the age of digital consent in Your jurisdiction (e.g., 13 in the US, 16 in the EU) without verifiable parental consent. If We learn that We have collected a child's personal information without consent, We will take steps to delete it. Parents or legal guardians may contact Us to review, modify, or delete their child's information.
4. HOW WE USE YOUR INFORMATION
We use Your information for the following purposes:
- Provide & Maintain the Service: Account registration, game operation, in-game transactions, technical maintenance, and customer support.
- Improve User Experience: Analyzing behavior and feedback to optimize game design and provide personalized experiences.
- Security & Anti-Fraud: Verifying identity, detecting and preventing cheating, unauthorized access, account theft, and fraud.
- Communications: Sending service-related announcements (e.g., updates, maintenance). You can opt out of non-essential promotional notifications at any time.
- Legal Compliance: Responding to legal inquiries, subpoenas, court orders, and disclosing necessary information as required by regulatory authorities.
- Analytics & Research: Conducting statistical analysis using anonymized data.
- Advertising & Marketing: Used to display or target advertising/marketing information, or measure advertising effectiveness.
5. LEGAL BASIS FOR PROCESSING (For EEA/UK Users)
If You are in the European Economic Area (EEA) or the UK, We process Your personal data based on one or more of the following legal grounds:
- Contract: To provide the Service as requested by You (e.g., account creation).
- Legitimate Interests: To improve Our Service, prevent fraud, and ensure security.
- Consent: For optional data collection (e.g., marketing emails, certain advertising cookies). You may withdraw consent at any time.
- Legal Obligation: Where required by applicable law.
6. HOW WE DISCLOSE YOUR INFORMATION
We do not sell Your personal data. We may share Your information only in the following circumstances:
- Service Providers: With authorized third parties who assist Us (e.g., payment processors, cloud hosting, analytics, customer support, anti-cheat providers) under strict confidentiality obligations.
- App Stores/Platforms: With Apple, Google, Steam, etc., as necessary to distribute the Service and process payments.
- Legal Requirements: If required by applicable laws, court orders, government authorities, or to protect the rights, property, or safety of Us, You, or others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, Your information may be transferred to the successor entity.
- Anonymized Data: We may share anonymized or aggregated data that cannot identify You individually.
7. INTERNATIONAL DATA TRANSFERS
We operate from Hong Kong and may transfer Your data to servers located in other countries, which may have different data protection laws than Your country of residence. When transferring data internationally, We implement appropriate safeguards (e.g., Standard Contractual Clauses, encryption) to protect Your information in accordance with applicable laws.
8. HOW WE PROTECT YOUR INFORMATION
We implement reasonable technical and organizational measures to safeguard Your data:
- Technical Measures: Encryption (e.g., SSL/TLS) for sensitive data in transit and at rest; regular security updates.
- Administrative Measures: Strict internal access controls, limiting data access to employees who need it to perform their duties.
- Monitoring & Backups: Regular system monitoring for threats and routine data backups.
- Disclaimer: Due to the inherent risks of the internet, no method of transmission is 100% secure. You acknowledge and accept these risks.
9. DATA RETENTION
We retain Your personal information only for as long as necessary to fulfill the purposes in this Policy or as required by law:
- Active Accounts: For the duration You use the Service, plus a reasonable period afterward to handle disputes or legal obligations.
- Specific Purposes: Until You opt out (e.g., marketing) or the purpose is no longer necessary.
- Legal Requirements: For the period mandated by applicable laws (e.g., tax records).
Once the retention period expires, We will securely delete or anonymize Your data.
10. YOUR RIGHTS REGARDING YOUR INFORMATION
Depending on Your jurisdiction, You have the right to:
- Access: Request a copy of the personal data We hold about You.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of Your data (subject to legal exceptions).
- Withdraw Consent: Withdraw Your consent for optional data processing at any time.
- Data Portability: Request Your data in a structured, machine-readable format.
- Object: Object to Our use of Your data for marketing or non-essential purposes.
- Restrict: Limit how We process Your data.
- Lodge a Complaint: File a complaint with Your local data protection authority.
To exercise these rights, contacting Us at Email: support@celestzone.com. We will respond within the timeframe required by applicable law without charging unreasonable fees, unless the request is excessive or repetitive.
11. THIRD-PARTY LINKS AND SERVICES
The Service may contain links to third-party websites or integrate third-party SDKs (e.g., ads, social platforms, analytics). This Policy does not apply to the privacy practices of third parties. We are not responsible for their policies or content. You are advised to review their privacy policies before providing any data.
12. CHANGES TO THIS POLICY
12.1 Updates. We may update this Policy from time to time to adapt to legal, technological, or business changes.
12.2 Notification. For material changes, We will notify You via prominent in-game notices (e.g., pop-up windows, announcements) or through Your provided contact information.
12.3 Acceptance. The updated Policy takes effect on the "Effective Date" listed at the top. We recommend reviewing any changes. Continued use of the Service after the effective date of such changes constitutes Your acceptance of the revised Policy, subject to applicable laws requiring explicit consent.
13. MISCELLANEOUS
- Integration: This Policy is an integral part of Our User Agreement. In the event of any conflict regarding personal information protection, this Policy shall prevail.
- Governing Law: This Policy shall be governed by the laws of Hong Kong, excluding conflict of law principles. However, mandatory local data protection laws (e.g., GDPR) shall apply where required.
- Severability: If any provision of this Policy is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14. CONTACT US
If You have any questions, comments, complaints, or requests regarding this Policy or Our data practices, please contact Us at: